More than 270,000 have signed an online petition to voice support for a Frankfort man who was fired from Walmart — but Walmart officials say the petition distorts the facts.
Kyle Jaglal’s mother, Caroline Wilson, said her son was fired a few days after he price matched a turkey for an elderly customer.
“He broke no rules and adhered to Walmart’s price matching policy,” states the petition, posted this week on Change.org.
Wilson said her son was approached by a manager several days after the price match and was told the turkey was not on the receipt. He was then asked to turn in his badge and leave, Wilson said.
“It doesn’t make sense that Kyle would be held responsible if (the cashier) did not put the turkey on the receipt,” the petition states.
Although Dianna Gee, a spokesperson for Wal-Mart stores, did not comment on the price matching issue, she said there was more to the story than depicted in the petition.
“Unfortunately it doesn’t depict the full story,” she told The State Journal. “This associate was terminated after a series of job performance issues, not one incident.”
Although she would not provide details because the incident is a personnel issue, she said Jaglal did not follow required meal and break policies, as well as several store procedures.
Wilson said Gee's statement was very misleading, and she explained that the issue with the lunch policy was because "Jaglal took his lunch too late because he was helping a customer. It happened once and it never happened again."
By 1 p.m. Thursday, 100,000 supporters had signed the petition and Change.org had sent out a press release about it.
“Even if he only had one signature and it was enough to have Walmart acknowledge this was wrong what they did, that would have been sufficient,” Wilson told The State Journal.
But she’s hoping the quickly growing petition will capture the attention of Walmart.
“I think the amount of signatures to me validates the amount of people that are actually touched by this incident and the unfairness that goes on. If no one voiced this, no one would know about it. It would be swept under the rug,” she said.
She said Walmart officials at the local and regional level have been unresponsive. She said Jaglal filed a complaint through a Walmart ethics hotline, but has yet to hear from the company.
While her son — a single father of two children — is at home and unemployed, Wilson said she is hopeful Change.org will help her make a difference.
“He just wants to be rehired,” she told The State Journal. “The only other thing I can think of is that hopefully somebody higher up in Walmart will start looking at ethical issues that go on in some of these other stores.”
Jaglal did not respond to an email sent Thursday afternoon.